

Omnichannel: the key to a harmonious and efficient customer experience
In the digital age, the customer experience is no longer limited to a single channel. Consumers are constantly navigating between...

Arnaud Guedj
Oct 18, 20241 min read


📊 The data speaks for itself: search remains the undisputed champion of click-through rate!
According to the latest Skai report, in Q2 2024, global click-through rates (CTRs) for search reached 1.63%, i.e.: • 2x more than...

Arnaud Guedj
Oct 14, 20241 min read


🔥 The impact of a customer loyalty program goes beyond customer retention. It's a real growth lever for your business! 📈
Creating a loyalty program can significantly improve your bottom line. Here's how to go about it: 1️⃣ Plan the program: Define clear and...

Arnaud Guedj
Oct 13, 20241 min read


French e-tourism is booming! 🚀
Back from vacation? Here's some information that might have slipped your attention between the Olympics, the dissolution of the National...

Arnaud Guedj
Oct 13, 20241 min read


Olympic Gold in E-commerce Logistics: Delivering Excellence at the Crucial Moment 🥇📦
As athletes push their limits at the Paris 2024 Olympics, another monumental challenge unfolds behind the scenes: managing the logistics...

Arnaud Guedj
Jul 31, 20241 min read


The Art of Product Assortment in E-commerce: Are You Ready for Key Periods? 🎯📦
Key periods such as the upcoming back-to-school season, Black Friday, the holiday season, sales, or even major sporting events like the...

Arnaud Guedj
Jul 31, 20241 min read


🚀 Boost your B2B E-commerce: the 7 tactics to deploy
In today's digital landscape, a strong B2B e-commerce presence is no longer an option - it's essential. Here are 7 tactics to get your...

Arnaud Guedj
Jul 31, 20242 min read


Traffic X Conversion rate X Average basket = $$
People who have worked with me will recognize this equation that I had to repeat to them many times: Traffic X Conversion Rate X Average...

Arnaud Guedj
Jun 10, 20242 min read


The Importance of Fulfillment in E-commerce Customer Experience
In the world of e-commerce, the customer experience is not limited to visiting a website, discovering a product, and making a purchase. A...

Arnaud Guedj
Jun 10, 20242 min read


Social Media as a canvas for innovation
Original source: Integral Ad Science, “The 2024 Industry Pulse Report,” Dec 18, 2023 Published by Insider Intelligence | eMarketer with...

Arnaud Guedj
Jun 10, 20242 min read
