Introduction
Who I am, how I diagnose and how I heal your e-commerce.
Manifesto
At nexperio, we don't sell miracle recipes
We heal. With precise diagnoses. And treatments tailored to each business. Our expertise turns your digital levers into a sustainable growth engine. With what works. Not with the trends of the moment
The absolute priority
Every touchpoint should feed the relationship. And every well-treated relationship feeds growth
If the interface is unclear, if the journey stumbles, if the effort falls on the customer… You lose sales. And you may never even know it
Our treatments
E-commerce is a pillar. It runs through the whole company: strategy, offer, margins, customer relationship
Precise diagnosis. Tailored treatment. Concrete impact on revenue.
See the treatment →Loyalty is earned at every step of the journey. Brands that last take care of each one
Smooth, useful, memorable experiences. Every interaction becomes a growth lever.
See the treatment →AI has become a competitive advantage. You still need to know where to start, and how to apply it
Upskilling webinars + hands-on workshops for your teams.
See the treatment →Success stories
« Nexperio helped us completely rethink our digital strategy and our customer relationship. Results from the online sales channel doubled in 6 months »
Case studies
Three case studies, published in the open: the pain, the diagnosis, the treatment and the result.
CX audit of a Shopify checkout and 9 fixes in 21 days
Maison Céleste sells home linen online. Traffic is growing, ads are running, the catalogue works, and yet orders are flat. On a Shopify shop of this profile, 12,000 visits a month often produce around 140 or...
AEO / GEO for a workshop that did not exist in ChatGPT
Atelier Moreau is a plumbing and heating workshop in Lyon since 2011. Two plumbers, an apprentice, one manager. The order book is full, revenue comes from word of mouth and a Google Business profile with 240...
A 4-email sequence that recovers what acquisition already paid for
Atelier Sauge sells natural cosmetics online. Traffic is there, the monthly newsletter goes out, the email base grows, and yet revenue is flat. On a shop of this profile, about seven carts in ten are abandon...
The figures quoted are based on public industry studies.
