Our 3 treatments
Diagnosed Healed Optimized
Our tailored treatments restore the health of your eCommerce, heal your customer experience and vaccinate your teams against Artificial Intelligence
Request a diagnosis →B2B and B2C eCommerce
Your catalog on a digital drip
From the strategic protocol to operational execution, every step is calibrated with a scalpel. We inject the right doses of optimization across your acquisition channels
A growth engine beating faster. A ROI in full health
Customer Experience
Clinical assessment of the user journey
We detect every friction point like an infection site. We prescribe and implement tailored antidotes
Stronger satisfaction. Revived engagement. Loyalty you can measure
Artificial Intelligence
Intensive upskilling program
Introductory webinar, themed hands-on workshops, personalized diagnostic and immersive bootcamp. ChatGPT and its cousins, image generation, AI editorial calendar, tailored workflows…
Every session is an operative act to embed AI into your processes
Discover the prescription →
Treatment 01 · eCommerce
Your eCommerce under the microscope
01
Audit & strategic vision
- In-depth analysis of your business model
- A strategy built from ambitious, achievable goals
- Collaborative digital roadmap, paired with tracking indicators
02
Operational excellence
- Optimization of the user experience across every touchpoint
- Deployment of high-performing acquisition levers
- Conversion boosts (merchandising, pricing, promotions)
03
Sustainable performance
- Innovative customer loyalty strategies
- Profitability steered through indicator tracking
- Selection and integration of the right technology solutions
Treatment 02 · CX
The customer journey, on a drip
01
Data-driven journey optimization
- Acquisition: attracting the right customers
- Conversion: turning interest into action
- Loyalty: building lasting relationships
02
Measurement & steering
- NPS tracking for continuous improvement
- Fine-grained data analysis to eliminate friction
- Operational dashboards
03
Omnichannel conversational strategy
- Relationship marketing (eCRM)
- Social media
- Instant messaging (SMS, WhatsApp)
Treatment 03 · AI
AI embedded in your processes
01
Team upskilling
- Interactive sessions on generative AI
- Applications in customer experience optimization
- Integration with existing eCommerce technologies
02
Implementation
- Assessment of integration opportunities in your processes
- Rollout of an iterative optimization process
- Model fine-tuning to maximize ROI